All Real Estate Negotiators in Malaysia are required to be certified by the Board of Valuers, Appraisals, Estate Agents and Property Managers (BOVAEP) before they are allowed to represent sellers, landlords, buyers & tenants in the sale and marketing of properties.
A REN Tag will be issued to a real estate negotiator (REN). It contains all the information including their name, photo, IC no, REN no, firm name, firm registration no, quick respond code (QR) and security features, This tag must be worn by the REN at all times during their conduct of business.
If a REN are unable to show their REN Tag when conducting a business, (viewing or inspection), then he is probably an illegal broker. He is not authorised and as such stop dealing with him. You can either conduct a search at www.lppeh.gov.my website under Negotiator Search. Alternatively, call BOVAEA during the office hours at 603-22876666. If the person is unable to prove himself as a certified REN, report him to the police immediately with full information. Any person who acts in contravention of section 22(c) commits an offence under Section 30(i) of the Act and is liable upon conviction to a fine not exceeding RM300,000 or imprisonment for a term not exceeding 3 years or both.